Transparent Policies for Confident Riding
At RoadWarrior Gear, we believe in straightforward dealings. Our comprehensive terms and conditions ensure fair, transparent transactions while protecting the interests of both riders and our business. Ride hard, shop smart.
Review our policies to shop with complete confidence, knowing exactly where you stand with every purchase.
Terms & Conditions Overview
Welcome to RoadWarrior Gear. These Terms and Conditions, effective as of January 15, 2024, govern your access to and use of our website, services, and purchases from RoadWarriorGear.com. By accessing or using any part of this site, you agree to be bound by these terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
This agreement outlines the conditions under which RoadWarrior Gear provides its products and services, defining the rights and responsibilities of both the user and the company. We encourage regular review of these terms, as updates may occur. Any changes will be announced on our website, and continued use constitutes acceptance of the modified terms.
For any questions regarding these Terms & Conditions, please contact us at [email protected].
Purchase & Return Policies
We stand behind the quality of our gear. If you're not entirely satisfied with your purchase, you may return eligible items within 30 days of the delivery date for a full refund or exchange. Items must be in new, unworn condition with all original tags and packaging intact.
Return Process:
- Initiate a return request via our inquiry form within 30 days.
- Securely package the item with its original packing slip.
- Ship the item back using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds are processed within 5-7 business days of receiving the returned item. The refund will be credited to the original method of payment. For exchanges, new items will be shipped once the returned item is inspected and approved. Please note, custom-ordered or personalized items are final sale and cannot be returned or exchanged unless there is a manufacturing defect.
Intellectual Property Rights
All content on the RoadWarrior Gear website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of RoadWarrior Gear or its content suppliers and protected by international copyright laws. Trademarks used on this site are registered trademarks of RoadWarrior Gear or their respective owners.
You may not use any RoadWarrior Gear logo or other proprietary graphic or trademark as part of the link without express written permission. Unauthorized use, reproduction, modification, distribution, transmission, republication, display, or performance of any content on this site is strictly prohibited.
By submitting user-generated content (e.g., reviews, photos) to our site, you grant RoadWarrior Gear a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media, unless otherwise specified in writing.
Website Usage & Conduct
Your use of the RoadWarrior Gear website must comply with all applicable laws and regulations. You agree not to use the website in any way that could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of the website.
Prohibited activities include:
- Attempting to gain unauthorized access to any portion or feature of the website.
- Uploading or transmitting any viruses or any other type of malicious code.
- Collecting or tracking the personal information of others.
- Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
- Using the website for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
RoadWarrior Gear reserves the right to terminate your access to the website or any related service for violating any of the prohibited uses. We also reserve the right to monitor user-generated content and remove any material deemed inappropriate or in violation of these guidelines. Your security and community integrity are paramount.